MDLIVE doctors

How do they do that?

Dr. Vontrelle Roundtree tells us how MD Live doctors can accurately diagnose you during your virtual doctor visit.

Skeptical that virtual care doctors can diagnose you accurately without a physical exam? MD Live1 doctors do it over two million times a year. Our doctors use a variety of traditional methods and technology to effectively diagnose and deliver care during your phone or video visit.

However, the most important reason we can do what we do is that our doctors are specially trained in telehealth care and are highly qualified, with an average of 15 years of experience in family, pediatric, emergency medicine, and urgent care.

Our doctors accurately diagnose you by reviewing your health history, listening to your concerns, assessing your symptoms, even reviewing photos or asking for your temperature and other vitals if needed, and determining the best treatment option – just as if you were sitting inside a physical exam room with your doctor.

Dr. Vontrelle Roundtree explains why you can trust the quality of MD Live virtual care doctors and the accuracy of the diagnoses they provide.

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    Clinical care is provided through MD Live affiliated professional corporations.

Vontrelle Roundtree, MD
Vontrelle Roundtree, MD, MPT, is MD Live Associate Chief Medical Officer. She is a board-certified family physician with more than 20 years of experience in the healthcare industry.

MD Live doctors are real life doctors -- highly qualified and caring professionals.

Our team of primary and family doctors, and pediatricians are all specially trained in virtual care and have an average of 15 years of clinical experience. They're certified in family medicine, emergency medicine, internal medicine, and pediatrics.

Virtual care offers the same quality experience but uses a different technology and is much more convenient. It's like taking a class online instead of in person or using online banking instead of driving to the bank.

Our network of board-certified doctors is here to help you with your illness, injury, or everyday care needs. MD Live offers quality plus convenience, so you don't have to worry or wait for care. We are a fast, affordable alternative to urgent care centers, walk-in clinics, and ERs.

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A physical exam doesn't necessarily mean 'hands-on.' Doctors learn a patient's clinical history through their symptom descriptions, answering questions, and interacting with the patient.

How MD Live doctors accurately diagnose without a physical exam.

Our doctors are experienced in obtaining a thorough health history from patients by listening to them, asking follow-up questions, and using all our senses, clinical intuition, and judgment. These are key skills in virtual care.

Virtual care visits can be done either by video or phone to obtain the information needed to support a diagnosis, in addition to having the option to gather documentation in real-time, such as through images.

So, the diagnosis process may look slightly different overall, but our doctors can gather the same information as they would in person through patient interaction and documentation. They are also highly knowledgeable and up-to-date on the latest health concerns hitting the country, including colds, flu, COVID-19, and other ailments. They layer in this information with your concerns to help form a determination and plan for you.

Virtual care uses both standard methods and new technology to diagnose conditions accurately.

MD Live doctors care for patients based on evidence-based medicine to inform their decisions. Patients are often used to specific, standard methods for diagnosing conditions, but there are other accurate and evidence-based ways a doctor can evaluate a condition virtually.

For instance, if you have a virtual visit for what you suspect is strep throat, your MD Live doctor can view uploaded photos, observe how you appear, and listen to you describe your symptoms. Along with commonly used clinical guidelines and assessing your symptoms, your doctor uses technology to diagnose your condition accurately.

Based on a patient's health history, we don't always need traditional lab work for a simple or uncomplicated diagnosis, such as strep throat or urinary tract infection, which avoids unnecessary tests and time.

However, if additional tests or referrals are needed, we can easily order tests and, if needed, connect patients with a local doctor, just like an in-person visit.

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We consistently hear feedback from patients that their doctor listened carefully to their concerns and asked several questions about their history during their MD Live visit so the patient felt comfortable and clearly understood their diagnosis and treatment.

MD Live creates a true doctor-patient relationship whether you need care for a nagging condition or something more urgent.

Though virtual visits may be new to you, MD Live doctors have special virtual training to connect with you and develop a doctor-patient relationship that works for you. They ask extensive questions about your health history to understand your care needs better and get to know you. You are encouraged to ask questions and discuss your condition and treatment options with your MD Live doctor.

MD Live believes that gaining trust with your doctor is essential, and educating patients based on their symptoms, along with the experience of our doctors, translates to the quality of care a patient receives. MD Live doctors go beyond the typical doctor visit and evaluate you from start to finish and after the completed session.

This type of educational interaction and follow-up sets us apart and enables us to offer care that you'd expect in person.

The quality of a virtual visit depends on the doctor, not the setting.

The patient's accurate diagnosis, treatment plan, and experience depend on the doctor and their clinical protocols, not whether the visit is virtual or in-person. MD Live establishes and continually updates our clinical guidelines to ensure we are confident in the care our doctors provide. Additionally, MD Live requires that doctors have at least five years of clinical experience, though the average for our doctors is 15 years of experience.

Still have doubts about virtual care?

MD Live provides trusted care when you're sick and need care fast. Millions of people have used MD Live. See what some of them have to say about their experience here. We are a reliable and affordable alternative to urgent care clinics and the ER for more than 80 common medical conditions, including:

  • Allergies
  • Backache
  • Cold & Flu
  • Ear Pain
  • Fatigue
  • Fever
  • Headache
  • Joint Pain
  • Prescriptions2
  • Sinus Problems
  • Sleep Issues
  • And more
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    Prescriptions are available at the physician's discretion when medically necessary.

MD Live offers quality care from home:

Faster

Talk to a doctor in minutes for urgent and not-so-urgent care needs.

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More convenient

Receive reliable care 24/7/365 by phone, video, or e-treatment. Learn more about MD Live E-treatment here.

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Healthier

Avoid germ-filled waiting rooms.

See an MD Live doctor for convenient care fast when:

  • You're feeling sick and prefer to get care from the safety of home without exposing yourself to germs in a waiting room.
  • You're at work and can't make it to a doctor's office.
  • It's late at night, and you're having symptoms that keep you awake.
  • You're traveling out of state and don't know if an urgent care clinic is open nearby.
  • You need a prescription on a weekend or evening when your doctor's office is closed.
  • Your child is sick, and you don't want to take them out to get care.

Posted date: June 13, 2024

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