Urgent Care
On-demand care for illness and injuries.
- Board-certified doctors
- On-demand 24/7 by phone or video, or schedule a time that works for you
- E-Treatment is available for over 100 non-emergency conditions without having to talk to a doctor. Learn more here.
Conditions
- Allergies
- Acid Reflux
- Acute Bronchitis
- Asthma
- Back & Joint Pain
- Birth Control1
- Bladder Infections
- Cold & Flu
- Cold Sores
- Constipation
- Cough
- COVID-19 (can prescribe FDA-approved Paxlovid antiviral for adults 18+) 2
- Croup
- Diarrhea
- Dizziness
- Ear Pain
- Eye Irritation
- Fever
- Foot Pain
- Furuncles
- Gas
- Gastroesophageal Reflux Disease
- Golfer's Elbow3
- Gout
- Hay Fever
- Headache
- Heartburn
- Hives
- Insect Bites
- Knee Pain
- Lab Interpretation
- Laryngitis
- Mastitis
- Medication Refills
- Migraines
- Mild Injuries3
- Nasal Congestion
- Nausea
- Neck Pain
- Nosebleed
- Osteoarthritis
- Painful Urination
- Pink Eye
- Plantar Fasciitis
- Rash
- Respiratory Problems
- Rolled Ankle
- Runner's Knee
- Scabies
- Sinus Problems
- Sore Throat
- Sports Injuries3
- Sprains and Strains3
- Tennis Elbow3
- Thrush
- Tonsilitis
- Upset Stomach
- UTI (Females, 18+)
- Vaginal Itching
- Vaginitis (Non-STD)
- Vomiting
- Warts
- Yeast Infections
- And more
- 1Available in pill, patch, ring, and gel forms. Service is available for women 18-45 who are not currently pregnant and have had a normal blood pressure reading in the past 6 months.
- 2MDLIVE doctors can prescribe the antiviral, Paxlovid, in the treatment of COVID-19 to patients ages 18 and older when medically appropriate. MDLIVE doctors cannot prescribe Molnupiravir or other medications beyond Paxlovid in the treatment of COVID-19.
- 3a3b3c3d3eMDLIVE does not prescribe durable medical equipment (DME).
Primary Care
Wellness screenings, routine care, and specialist referrals.
- Annual checkups, preventive, and ongoing care for common conditions like type 2 diabetes, asthma, and high blood pressure
- Digital health coaching as part of your routine care plan to help manage a qualifying chronic condition
- Easy, fast appointments, referrals, prescriptions, preventive screenings,4 lab work, and diagnostic tests
Wellness Screenings
- Identify potential health issues
- Discuss ways to improve your health
- Recommend follow-up care, including specialist referrals, if necessary
Routine Care
Health Tracking
- Blood Glucose
- Blood Pressure
- Weight
MDLIVE Health Coaching9
- Personalized health advice
- Tracking and alerts for vitals
- Medication and activity reminders
Anti-obesity medications (e.g., Wegovy, Saxenda, Contrave) can only be prescribed during a Routine Care visit and at the physician's discretion.
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Preventive screenings are only available through select health insurance plans at this time.
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MDLIVE cannot treat hair loss conditions that require an in-person evaluation.
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Anti-obesity medications (e.g., Wegovy, Saxenda, Contrave) are available at the physician’s discretion, except in the following states - Florida, Louisiana, Mississippi, and New Jersey. These medications are only available through a Primary Care Routine Care visit and cannot be prescribed during any other type of MDLIVE visit (e.g., Primary Care Wellness Screening, Urgent Care, etc.).
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Prescriptions are available at the physician’s discretion when medically necessary unless otherwise prohibited by law.
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MDLIVE physicians cannot treat conditions that require in-person care (e.g., gonorrhea, syphilis, HIV, hepatitis C) and may determine certain STI conditions cannot be treated through virtual care, based on their discretion.
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Mental Health
Talk therapy and psychiatry from the privacy of home.
- Licensed therapists and board-certified psychiatrists.
- Schedule a time that works for you.
- Digital health tools to support you between visits.
Conditions
- Addictions
- Aging & Caregiver Support
- Anxiety
- Bipolar
- Depression
- Grief & Loss
- LGBTQ+ Support
- Life Changes
- Obsessive Compulsive Disorder (OCD)
- Panic Disorders
- Parenting Support
- Phobias
- Relationship Issues
- Stress Management
- Trauma & PTSD
- And more
Dermatology
Fast, customized care for skin, hair, and nail conditions.
- Board-certified dermatologists
- Diagnosis and treatment plan with any prescriptions needed typically in 24 hours or less
Conditions
- Acne
- Alopecia (Hair loss)
- Boils
- Chronic Hives
- Cysts
- Dermatitis (including Maskne)
- Eczema
- Folliculitis
- Fungal Skin Infections
- Keratosis
- Psoriasis
- Rosacea
- Skin Pigmentation Disorders
- Suspicious Spots & Moles
- Warts
- And more
Conditions we do not currently provide care for.
Our doctors and therapists can help with many common issues, with the following exceptions. Depending on the severity of your condition, we may suggest calling your regular doctor or visiting an urgent care clinic or emergency room.
Select Medical Conditions (Adults)
- Emergency situations (broken bones, significant bleeding, heart attack, suicidal thinking)
- Sexually transmitted diseases (STDs) – prescription refills are available for some conditions
- Urinary tract infections in males of all ages
- Urinary tract infections in females under 18 years of age
- Routine care for diabetes (type 1)
- Severe cases of diabetes (type 2)
- Severe cases of high blood pressure
- HIV (PrEP)
- Erectile dysfunction
- Symptomatic heart disease (heart failure, cardiac arrhythmias, and end organ disease)
- Psychiatric conditions requiring intensive management (bipolar disorder, schizophrenia)
- ADHD
- Requests to complete paperwork or prefilled forms (e.g., Family & Medical Leave Act forms)
Select Medical Conditions (Kids)
- Children under three months of age with a fever
- Eye issues in children under three
- Ear pain in children under three. Depending on patient age and the clinical history, patients may be advised to seek in-person care
Select Mental Health Needs
- Emergency or crisis situations (suicidal or homicidal thinking, self-harm, or risk of harm to others)
- ADHD prescription of stimulant (therapy and non-stimulant med management are in scope)
- Active psychosis (hallucinations or delusions)
- Substance use in active medical detox
- Moderate to severe autism spectrum disorders
- Children under the age of 10
- Any condition or combination of mental health conditions that prohibit the ability to perform normal day-to-day activities
- Requests to complete paperwork or prefilled forms (e.g., Family & Medical Leave Act forms)
Medications we are unable to prescribe.
- DEA-controlled medications (including ADHD stimulant medications and anti-anxiety benzodiazepines)
- Controlled substances for weight loss (e.g., phentermine)
- Detox medications (e.g., Suboxone, Methadone)
- Medications intended for intramuscular injections
- Sleep medications
- Medications that require regular lab work and monitoring when lab work is not present for review during the appointments
- Medications that have the potential for abuse (e.g., pseudoephedrine, some muscle relaxants10)
- Medicinal marijuana
- Antiviral Molnupiravir and other medications beyond Paxlovid in the treatment of COVID-19
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Prescriptions are at the physician’s discretion and are only available for certain types of muscle relaxants for treatment of an acute condition for a maximum of 5 days with no refills.
