How can I get preventive care and screenings through telehealth? Where are the results sent?

If you have MD Live Primary Care as part of your health plan benefits, MD Live Primary Care doctors can identify and order recommended labs and certain preventive screenings. You will need a lab evaluation to support a diagnosis for chronic conditions, prostate cancer, testosterone deficiency, male infertility, and other health concerns. Before your doctor visit, you will be prompted to schedule your lab appointment in the patient portal at a Quest or Labcorp close to you. For preventive screenings that need to be completed at an imaging center, your MD Live care team will help you schedule your screening at an in-network center near you and complete any necessary prep work, making the process quick and hassle-free.

You can review your lab and screening results in your MD Live patient portal. Your MD Live doctor will discuss the results with you, let you know if follow-up care is needed, and help coordinate additional screenings or refer you to a local doctor.

If you have a medical or mental health emergency, call 911.

Seek immediate medical attention if you experience a life-threatening condition or acute or severe symptoms.


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