How does MDLIVE Dermatology work?

Dermatologists can care for most common skin, hair, and nail issues by seeing photos and a description of the condition. You will answer a few basic questions, provide a brief medical history, describe your symptoms, and upload photos of the condition you are seeking treatment for. Within 72 hours – and usually within 24 hours – you are notified of your diagnosis and treatment plan from a board-certified dermatologist. Prescriptions, if appropriate, will be sent to your local pharmacy.

In addition, you may submit a message to your dermatologist for up to 30 days after your appointment through the portal if you have an additional question or comment – at no additional cost.

If you have a medical or mental health emergency, call 911.

Seek immediate medical attention if you experience a life-threatening condition or acute or severe symptoms.


Customer Service
800.400.6354
Provider Recruitment
888.450.1572
MDLIVE Headquarters
3350 SW 148th Avenue
Suite 300
Miramar, FL 33027