MD Live provides on-demand care so you can talk to a doctor in just minutes for urgent needs, everyday care, or nagging issues. Or you can schedule an appointment at a time that works best for you. Whether in the middle of the night, after hours, or on a holiday, MD Live Urgent Care is available 24/7/365. If you prefer to get a diagnosis and treatment plan without talking to a doctor, E-treatment is available 7 days a week from 8 a.m. – 10 p.m. EST, excluding federal holidays.

Primary Care and Mental Health appointments are also available with flexible options, including evenings, weekends, and same-day appointments.*

*Same-day appointments are not guaranteed and are subject to provider availability.

Many medical conditions you seek in-person care can be effectively treated via video or phone. Your MD Live doctor will discuss your symptoms and provide a reliable diagnosis and treatment plan. Your doctor can order prescriptions to your preferred pharmacy and provide short-term renewals of existing medications. If follow-up care is needed, your doctor can refer you to a local, in-network PCP.

With MD Live E-treatment, you'll complete an online interview about your symptoms for one of our board-certified doctors to review. The questionnaire takes about 8-10 minutes on average, and you'll get a diagnosis and treatment plan within an hour.

MD Live accepts many major insurances.* Depending on insurance, copays for participating plans may be as low as $0. Pricing is always shown upfront, so there are no surprise costs. Log in or create an account to view your coverage and copay details.

*Not all insurance plans cover all MD Live services.

MD Live Urgent Care is available to children of all ages, from infants to teenagers, although conditions treated vary based on age. MD Live Mental Health cares for children and adolescents ages 10-17 with parent or legal guardian consent. MD Live Primary Care visits are only available for adults 18 and older.

MD Live doctors are board-certified, specially trained in telehealth care, and highly qualified, with an average of 15 years of experience in family, pediatric, emergency medicine, and urgent care.

Our doctors accurately diagnose you by reviewing your health history, listening to your concerns, assessing your symptoms, and even reviewing photos or asking for your temperature and other vitals if needed. They determine the best treatment option – as if you were sitting inside a physical exam room with your doctor.

Yes, MD Live visits are available to children of all ages, from infants to teenagers, with board-certified pediatricians and family medicine doctors—available 24/7 on weekdays, weekends, and holidays. A parent or legal guardian must be present during the MD Live visit for any patient under 18. For mental health, MD Live treats children and adolescents ages 10-17 with parent or legal guardian consent.

Yes. MD Live offers a convenient, effective way to supplement your existing doctors with fast, reliable care, so staying on top of your health from the comfort of your home is easier. Upon request, your MD Live doctor can share notes and results with your existing doctors so nothing is missed.

If warranted, your MD Live doctor can order prescriptions right to your preferred pharmacy and provide short-term renewals of existing medications. Your MD Live doctor can also view your health insurance information and determine medications covered under your benefits plan. They can help you understand available medications and out-of-pocket costs and prescribe the most appropriate option based on their discretion.

Yes, MD Live can prescribe GLP-1s and anti-obesity medications (e.g., Wegovy, Zepbound) as part of a patient's weight management care plan at the physician's discretion. These medications are only available through a Routine Care visit. They cannot be prescribed during any other type of MD Live visit (e.g., Primary Care Wellness Screening, Urgent Care, etc.) and are not available in certain states.

MD Live doctors can diagnose and treat many common STIs, such as chlamydia. MD Live cannot treat STDs or STI conditions that require in-person care (e.g., gonorrhea, syphilis, HIV, hepatitis C) and may determine certain STI conditions cannot be treated through virtual care, based on their discretion.

For questions or problems that may occur after your visit, we have highly trained health service specialists standing by to take your call 24/7/365. Call us at 1.800.400.6354. You can message your care team directly through the patient portal if you already had an MD Live Primary Care appointment.

If you have MD Live Primary Care as part of your health plan benefits, MD Live Primary Care doctors can identify and order recommended labs and certain preventive screenings. You will need a lab evaluation to support a diagnosis for chronic conditions, prostate cancer, testosterone deficiency, male infertility, and other health concerns. Before your doctor visit, you will be prompted to schedule your lab appointment in the patient portal at a Quest or Labcorp close to you. For preventive screenings that need to be completed at an imaging center, your MD Live care team will help you schedule your screening at an in-network center near you and complete any necessary prep work, making the process quick and hassle-free.

You can review your lab and screening results in your MD Live patient portal. Your MD Live doctor will discuss the results with you, let you know if follow-up care is needed, and help coordinate additional screenings or refer you to a local doctor.

MD Live doctors can prescribe a topical treatment (i.e., minoxidil) or a pill (i.e., finasteride) to stimulate hair growth and to slow balding.